Customer Policy

Refund & Cancellation

We want you to have the best experience with Go Vital.

If your order arrives damaged or defective, please contact us within 48 hours of delivery, and we will arrange a replacement or refund.

Due to the nature of our products, we do not accept returns of opened items for safety and hygiene reasons.

For order cancellations, please contact us as soon as possible before the order is shipped.

Reach out to our team — we're here to make things right and ensure you have a great experience with Go Vital.

Customer satisfaction is our top priority.